Who We Are

Our website address is https://www.strangehighways.com. This website is owned and operated by Jeff Elder.

Information We Collect

When you place an order through our store, we collect your name, email address, and mailing address to process and fulfill your order. We do not store payment information on this website. All payment processing is handled securely by WooPayments, powered by Stripe. For more information on how WooPayments handles your data, please visit https://automattic.com/privacy/.

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

If you sign up for our mailing list, we collect your name and email address. Mailing list sign-up is opt-in only — you will never be automatically added to our list.

Physical Product Fulfillment

Orders for merchandise and print-on-demand items are fulfilled by Printful, a third-party fulfillment service. Your name and shipping address will be shared with Printful solely for the purpose of fulfilling your order. Printful’s privacy policy is available at https://www.printful.com/policies/privacy.

Orders for music items such as vinyl and CDs are fulfilled directly by Strange Highways Music & Publishing.

Digital Products

We do not sell digital products directly through this website. Digital music, audiobooks, and reading material are available through third-party platforms including Bandcamp, Amazon, Audible, and others. Please refer to those platforms’ privacy policies for information on how they handle your data.

Amazon Affiliate Disclosure

This website participates in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Some links on this site are affiliate links, meaning we may earn a small commission if you click through and make a purchase. This comes at no additional cost to you and helps support the site.

Analytics & Tracking

This website uses Google Analytics (via Google Site Kit) and Microsoft Clarity to collect anonymous data about how visitors use the site. This includes pages visited, time on site, and general interaction patterns. This data is used solely to improve the website experience and is never sold or shared. For more information, see Google’s privacy policy at https://policies.google.com/privacy and Microsoft’s privacy policy at https://privacy.microsoft.com.

Microsoft Clarity may record session activity including mouse movements, clicks, and scrolling behavior through heatmaps and session recordings. No personally identifiable information is captured through Clarity.

Email Marketing

We use Mailchimp to manage our mailing list and send email communications. If you subscribe to our mailing list, your name and email address will be stored in Mailchimp. You may unsubscribe at any time using the link provided in any email we send. Mailchimp’s privacy policy is available at https://mailchimp.com/legal/privacy/.

Customer Records

We use Jetpack CRM to maintain basic customer records, including first name, last name, email address, and mailing address. This information is used solely for order management and communication purposes and is never sold or shared with third parties.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies for your convenience. These cookies will last for one year.

When you log in to your account, cookies will be set to save your login information and display preferences. Login cookies last for two days; screen option cookies last for one year. If you select “Remember Me,” your login will persist for two weeks. Logging out removes login cookies.

Embedded Content

Articles on this site may include embedded content such as videos or images from other websites. Embedded content behaves as if you have visited those websites directly and may collect data, use cookies, or track your interactions.

Data Retention

Order and customer records are retained as long as necessary for business and legal purposes. Comment data is retained indefinitely to support spam detection and moderation. You may request deletion of your personal data at any time by contacting us, except where we are required to retain it for legal or administrative reasons.

Your Rights

You have the right to request a copy of the personal data we hold about you, to request corrections, or to request deletion of your data. To make such a request, please contact us through the contact form on this website.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service. Order data is shared with WooPayments for payment processing and with Printful for order fulfillment, as described above.

Contact

For any privacy-related questions or requests, please use the contact form at https://www.strangehighways.com/contact/ .